Product Design

How my UX Process evolved over the years

09.14.23

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3 min.

by

Francesca Wilder

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Over the years, my UX process has evolved, shaped by learning from missteps. I've realized there's no harm in asking questions or seeking help.

During not only my UX design career, but also in life, I have always gravitated towards mentors, fellow designers, and people in general who are both humble and confident in their skills. This mindset has carried over into my design process.

Below are some brief summaries of a few principles I like to stick to during my process:

1. Always do some checking and backchecking…

During my design process, one of the first things I do is to thoroughly understand the user’s needs, wants, and some basic background info.

Learning from early missteps has helped me realize that jumping right into the design phase can be a time waster. This is usually because educating myself on the user and business goals makes the process more efficient, and I can confidently proceed to the next phase. I like to go by the saying “If I need to guess, then I haven’t done enough research.”

2. Defining the problem statements. What exactly is the user’s problem?

After gathering information during the research phase, I move into thinking about and analyzing the user’s specific problem(s), goals, and objectives.

I like to turn the problem statement into “How might we…” questions to assist in solving the user’s problem. The statement is usually an actionable summary of the user, their goals, and what needs to be solved to meet the user’s goals. After formulating these questions, then I can start brainstorming.

Check out the rest of this article on Medium and share your thoughts.

Over the years, my UX process has evolved, shaped by learning from missteps. I've realized there's no harm in asking questions or seeking help.

During not only my UX design career, but also in life, I have always gravitated towards mentors, fellow designers, and people in general who are both humble and confident in their skills. This mindset has carried over into my design process.

Below are some brief summaries of a few principles I like to stick to during my process:

1. Always do some checking and backchecking…

During my design process, one of the first things I do is to thoroughly understand the user’s needs, wants, and some basic background info.

Learning from early missteps has helped me realize that jumping right into the design phase can be a time waster. This is usually because educating myself on the user and business goals makes the process more efficient, and I can confidently proceed to the next phase. I like to go by the saying “If I need to guess, then I haven’t done enough research.”

2. Defining the problem statements. What exactly is the user’s problem?

After gathering information during the research phase, I move into thinking about and analyzing the user’s specific problem(s), goals, and objectives.

I like to turn the problem statement into “How might we…” questions to assist in solving the user’s problem. The statement is usually an actionable summary of the user, their goals, and what needs to be solved to meet the user’s goals. After formulating these questions, then I can start brainstorming.

Check out the rest of this article on Medium and share your thoughts.

Over the years, my UX process has evolved, shaped by learning from missteps. I've realized there's no harm in asking questions or seeking help.

During not only my UX design career, but also in life, I have always gravitated towards mentors, fellow designers, and people in general who are both humble and confident in their skills. This mindset has carried over into my design process.

Below are some brief summaries of a few principles I like to stick to during my process:

1. Always do some checking and backchecking…

During my design process, one of the first things I do is to thoroughly understand the user’s needs, wants, and some basic background info.

Learning from early missteps has helped me realize that jumping right into the design phase can be a time waster. This is usually because educating myself on the user and business goals makes the process more efficient, and I can confidently proceed to the next phase. I like to go by the saying “If I need to guess, then I haven’t done enough research.”

2. Defining the problem statements. What exactly is the user’s problem?

After gathering information during the research phase, I move into thinking about and analyzing the user’s specific problem(s), goals, and objectives.

I like to turn the problem statement into “How might we…” questions to assist in solving the user’s problem. The statement is usually an actionable summary of the user, their goals, and what needs to be solved to meet the user’s goals. After formulating these questions, then I can start brainstorming.

Check out the rest of this article on Medium and share your thoughts.

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