Henry Vough

Basel Art Installation

Details

Skills

Art Direction

Brand Identity

Year

2023

Assumption

Engaging education boosts customer
confidence in choosing the right vehicle.

Initial Research

Hero Header Update

The team initially tested a new hero header featuring an action shot of the vehicle, giving users a first-class glimpse of it's performance.

The hero header features a dynamic action shot of the vehicle in motion, showcasing its sleek design and powerful performance. This striking visual immerses users in the experience, igniting excitement and curiosity while encouraging them to explore further.

Step by Step User Guides

Each vehicle type comes with a collection of engaging articles that delve into essential features, must-have accessories, and diverse applications—from thrilling recreational outings to practical, work-related tasks. These insights help users uncover everything they need to know to get the most out of each vehicle.

App screenshot
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Browse by category section for articles

The article category section lets users filter content by topics like recreational activities and riding tips for a personalized experience.

Date & topic-based article filter

Filter articles by date and engaging topics like fishing, recreation, and hunting.

3D models and rollovers improve the "Build" tool.

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App screenshot

Interactive models for vehicle showcases

The interactive modules let users view the vehicle from all angles and learn about the base model specs.

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App screenshot

Showcasing user-beneficial key features

Key features highlight the essential aspects included with each vehicle and their importance.

Vehicles filtering system

The comprehensive filtering system helps users, from beginners to experts, quickly find their ideal ATV by narrowing options based on performance, terrain, and features. This intuitive tool enables confident ATV selection suited to individual needs and lifestyles.

App screenshot
App screenshot
App screenshot

Final Results & Impact

Better-informed customers

Following the launch of the new solutions, customers reported a significant increase in their ability to learn about products specifically tailored to meet their individual needs.

This enhanced understanding improved their experience and deepened brand engagement, empowering them to make informed choices aligned with their preferences.

Business Impact

20%

Increase in user retention

User retention surged after updates improved the site's seamless, engaging, and personalized experience.


25%

User satisfaction and product learning increased

User satisfaction increased, along with greater confidence in product knowledge.

Self-Reflection & Learnings

Collaboration & Communication

During the digital revamp, I discovered how vital clear communication and collaboration with both team members and stakeholders are to a project’s success. Consistent coordination with developers also proved essential for efficiently implementing new designs.



Value of Iterations

The process emphasized an iterative approach and constant testing. I learned to continually test my design rationale, clarify my approach, and keep user feedback at the forefront throughout the design cycle.